Are you going to hire for soft skills for your organization? Companies must understand that for the highest –educated generation in history, it’s the soft skills that will define a future leader. While you are hiring candidates you actually securing the future of your organization in a millennial-dominated workforce.
In order to identify growth potential, you must keep these soft skills in your mind while hiring process.
1. Leadership Skills
There are some ways that will definitely help to identify an emerging leader in the hiring process.
On the resume look for Trained, Advised and Directed. In an interview, ask:
Describe a project or idea that was implemented primarily because of your efforts.
What was your role?
What was the outcome?
Evaluate if –
They took the initiative,
Whether they took ownership of their work
How passionate they felt about their project
They seemed to work well with others
They accomplished a successful result
2. Communication Skills
The most important part while hiring process because effective communication is the foundation of the productive organization.
On the resume look for Negotiated, Consulted and Collaborated. In an interview, ask:
Have you ever had a disagreement with another employee at the workplace?
If yes then How did you resolve it?
Evaluate if –
They clearly articulated their issue with their coworkers
Whether they were able to resolve the problem without an escalating (If they say, they have never had a disagreement it may be a red flag)
3. Problem Solving cum Critical Thinking
It’s one thing to know that an employee can carry out their responsibilities under normal circumstances, but you also need to feel confident in their ability to perform under pressure.
On the resume look for Resolved, Improved, and Orchestrated. In an interview, ask:
Can you describe a project where you ran into an unforeseen issue?
How did you approach the situation?
How they identify challenges?
How do they think on their feet?
How they analyze a complex situation?
(If they cannot articulate their thought process or sought direction from a third party, they may not be the self-starter that you need in a critical situation)
Employees who feel accountable for their work, take initiative, and follow through are really committed to the goals decided by the organization.
On the resume look for Created, Authored and Contributed. In an interview, ask:
Tell me about a time you made a mistake?
What did you learn?
Where they place the blame?
If they view the mistakes as a learning experience, this is a positive sign that they can take ownership of their work.
If they point their finger or say that they could not have done anything differently, you may want to tread carefully.
For additional tips and recommendation or you, if you need an agency or recruitment firm in the hiring process for your organization, we are here for helping them make the right hiring decisions for their company. Visit us at www.talentstack.in